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Leadership This program seeks to maximize the leadership contribution of everyone in the organization. Use the Dimensions of Leadership Profile© to encourage everyone to examine leadership issues from three perspectives: self as leader, someone else as leader, and leadership needs of the situation. ©Inscape Publishing [back] |
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 Give empathic understanding - Listeners attempt to be sensitive and empathic to what is going on with talkers.
 Provide unconditional acceptance - Listener's accept talkers unconditionally as important people
 Be genuine and authentic - Listener's are real , honest , tactful and authentic the care about talkers.
 Give specific responses - Listener's respond with straight messages rather than indirect messages by being specific with their answers.
 Be non-judgmental - Listener's let talkers explore their feelings without any value judgments or criticism . Remember that feelings are neither right nor wrong, they just are feelings.
 Stay in the talkers emotional space - Listeners concentrate on what talkers are saying, thinking, and feeling rather than responding with listener's feelings and thoughts.
 Avoid rescuing - Listeners allow talkers to have pain, confusion, sadness and anger as part of their learning. Listeners nurture and support without bleeding with talkers. Listeners believe that people can solve their own problems if given a chance to talk in a non-threatening situation.
 Ask open ended questions - Listeners avoid "why" questions.
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